Off-the-shelf software makes you work its way.
Most small businesses end up with three or four tools that almost fit.
A spreadsheet for stock. A group chat for shift swaps. A whiteboard in
the back that is the only accurate record of anything. Every one of
them works until the day it doesn't, and the gaps between them are
where the money leaks out.
The alternative was always custom software, and custom software was
always priced for companies with a hundred employees. That has changed.
I build purpose-made systems for businesses running five to fifty
people, and I deliver them in weeks.